Catholic Health Initiatives Construction/Maintenance Tech Full Time in PENDLETON, Oregon

Construction/Maintenance Tech Full Time

Description

Job Summary:

Performs a wide variety of commercial construction skills as necessary to complete construction, remodel, and / or repair projects within a health care setting. Works in a team environment on all phases of construction from assisting with design due diligence through demolition and waste disposal to construction and transition to occupancy. To assist in the performance of duties necessary to keep the physical structures and associated equipment of all hospital properties in good repair. Assist with mechanical repairs, boilers, generators, heating and cooling repair and other duties relating maintenance are the primary duties.

Essential Duties:

  1. Works diligently on assigned work, completes it on schedule, completes electronic documentation of work in the form of work orders, shift work records, and other designated paperwork.

  2. Performs a wide variety of commercial construction skills as necessary to complete construction, remodel, and / or repair projects within a health care setting.

  3. Read and interpret prints from all building trades i.e. architectural, mechanical, electrical, civil, etc.

  4. Demonstrates knowledge of emergency procedures and plans necessary to work safely and effectively during a disaster, utilities failure, fire, or other emergency situation.

  5. Works safely, follows all applicable safety standards, procedures, and regulations. Uses tools and machinery correctly and uses personal protective equipment when needed. Maintains a safe work environment by keeping work spaces clean and orderly.

  6. Effectively and politely communicates pertinent aspects of construction work to the staff and patients of affected areas as well as planning and executing the work in the least disruptive manner.

  7. Will be required to fill in for Grounds keeping and Maintenance staff when needed.

Performs all assigned tasks in a professional manner to reflect the highest integrity of the Facility Services Department.

Assist in maintaining and repairing HVAC controls and associated equipment to maximize efficiency levels in all environmentally controlled areas.

Performs urgent corrective, routine, and requisitioned repairs of electrical, mechanical, and plumbing systems as required.

Ability to perform preventative maintenance and repair on all patient room related furnishings, beds, plumbing fixtures, TV’s, and other duties as required.

As required, assists with emergency generator systems. Inspects and tests equipment / systems.

  1. Performs preventative maintenance duties to all physical structures of hospital and complies with all building safety codes. This includes facility equipment and associated controls.

  2. Maintains routine records of all inspections, preventative maintenance and repairs on any equipment or systems.

  3. Performs manual duties as requested (i.e., moving supplies or furniture, replacing light bulbs, removing trash or scrap material).

  4. Reads blueprints, interprets instructions, and prepares specifications.

  5. Respond to emergency calls both during normal working hours and off-shift hours in an expedient manner.

  6. Assists in replacing, installing, repairing and testing electrical circuits, equipment, and appliances and lighting systems as required.

Service Delivery Standards:

Values Behaviors: It is essential that all employees are able to support the values of St Anthony Hospital and Catholic Health Initiatives. Each person is expected to interact effectively with physicians, patients, visitors, and staff, as well as demonstrate a commitment to service, hospital values, and professionalism through appropriate conduct and demeanor at all times.

REVERENCE:

Pass a Smile! (First Impressions)

  1. Introduce yourself.

  2. Initiate greetings with a smile, eye contact, open body language, and a handshake or touch.

  3. Use patient or co-worker’s name in conversation.Be genuine.

  4. Listen attentively and confirm back to customer what you have heard.

  5. Always say “hello” with a smile to patients, visitors, and co-workers in hallways and elevators.

Celebrate Differences! (Diversity)

  1. Treat all patients, visitors, and co-workers with respect as unique, valued individuals.

  2. Provide the highest level of service to everyone, regardless of who they are.

  3. Create a supportive environment and encourage people to freely express themselves.

  4. Behave in a professional, collaborative, supportive manner, regardless of personal feelings.

Look the Part! (Professional Image)

  1. Make sure employee badge is visible and appropriately places.

  2. Stay well groomed.

  3. Keep clothing neat, clean, and in accordance with department and hospital policy.

  4. Ensure that personal conversation, demeanor, and all behaviors present and “on-stage” appearance.

Maintain an attitude of confidence and proficiency.

INTEGRITY

Make it Right! (Service Recovery)

  1. Anticipate and correct problems before they become complaints.

  2. Acknowledge mistakes when they occur, without placing blame.

  3. Apologize for the mistake, even if you are not at fault.

  4. Make amends for mistakes by taking corrective action as a tangible indication of our sincere regret.

Let’s Talk! (Communication)

  1. Follow through on all requests and promises in a timely manner.

  2. Whenever you see a person who needs help, ask them “What can I do for you?”

  3. Respond in a timely manner to all requests – conveying clear, concise, and accurate information.

  4. Answer all phones and call lights by the 3 rd ring.State name, department, and give appropriate greeting.Always use a friendly tone.

Lean on Me! (Teamwork)

  1. Balance personal agenda with team and organizational goals.

  2. Value all team members and their opinions by treating everyone equally and with respect.

  3. Seek to resolve conflicts in a respectful way.Do so directly with the individual(s) involved and promptly.

  4. Arrive on time to report and listen quietly.

  5. Fully share information that people need to do their job.

  6. Express ideas, opinions and reactions constructively.

COMPASSION

Welcome to our Home! (Safe/Healing/Calm Environment)

  1. Maintain a safe, neat, clutter-free work environment.

  2. Pick up linen and put it away.

  3. Keep voice down in and around “on-stage” areas.

  4. Recommend changes to policies, procedures, and environment to enhance everyone’s ability to provide optimum service to all patients, visitors, and employees.

Keep in Touch! (Provide information and explanations)

  1. Apologize for delays and inconveniences.

  2. Communicate anticipated timeline for procedures and keep family updated.

  3. Use easily understood and appropriate language when giving information to patients, visitors and co-workers.

  4. Avoid technical and professional jargon and acronyms.

Privacy Matters! (Privacy/Confidentiality)

  1. Always knock before entering.

  2. Be sensitive to individual privacy needs.

  3. Always speak kindly and positively about patients and co-workers.Show in all ways that patient is the first priority.

  4. Maintain strict confidentiality at all times with patient, visitors, co-workers, physician information, and with proprietary organizational information.

EXCELLENCE

Thank Somebody! (Recognition/Appreciation)

  1. Find ways to specifically recognize and appreciate a co-worker.

  2. Catch people doing something special and let them know you appreciate it.

  3. Commend a team member when they demonstrate one or more of our customer service standards and behaviors.

  4. Openly praise and acknowledge the good work of co-workers by announcing specific professional and personal accomplishments.

Show the way! (Give Directions)

  1. Make it your job to know where services are at in the facility.

  2. If someone appears to needs directions, offer to help.

  3. Offer to escort patients and visitors to their destination.

  4. If unable to personally escort, take him/her to someone who can, or show him/her the way with a facility map.

  5. Do chart reviews, stocking department, etc. with free time.

Keep Growing! (Technical competency)

  1. Maintain a high level of competence; continue to grow in skill and encourage others to do the same.

  2. Consistently demonstrate excellent technical knowledge on the job.

  3. Encourage and contribute innovative ideas and ways of doing things that increase efficiencies.

Performance Improvement: Understands and actively supports the organizational and departmental Performance Improvement Initiatives.

  1. Can verbalize employee’s overall responsibility and role in the St. Anthony Hospital Performance Improvement Program.

  2. Can identify PDCA (Plan, Do, Check, Act) as St.AnthonyHospital’s guide for Performance Improvement.

  3. Can submit evidence of participation in a Performance Improvement activity completed within the last 12 months.(Organizational, departmental, or individual.)

Continually explores effective methods of performing duties, to inhibit cost savings.

Performs other related duties as assigned or required.

Participates in activities that contribute to the on-going development of the profession’s body of knowledge in order to remain abreast of changes in maintenance practices and procedures.

Knowledge, Abilities, and Skills:

Ability to read and write legibly. Ability to establish and maintain effective working relations with staff. Have a good knowledge and mechanical aptitude for using and repairing various types of mechanical equipment. Ability to read blueprints understands simple drawings and written instructions. Must be familiar with fire alarms and signal systems. Must be able to work alone and with others under normal supervision and in observance of safety precautions and be able to see the needs of others and complete talks without reminders or prompting Good mathematical skills.

PHYSICAL AND MENTAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee regularly is required to walk, talk, read, write and hear. The employee is frequently required to sit; use hands to handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Qualifications

Certifications

Valid Oregon State Driver’s License. May be required dependent on work assignment or as required by regulation.

Education and Experience

High School graduate or equivalent. Minimum 3 years of experience in the building trades or equivalent construction work. Specialized skill and ability in at least one building trade and advanced knowledge in at least one trade. Healthcare related mechanical work is preferred. Any equipment combination of training and/or experience is acceptable.

Job Facilities Operations

Primary Location OREGON-PENDLETON-ST ANTHONY HOSPITAL

Daily Schedule S-S

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2017-R0120960