Veterans Affairs, Veterans Health Administration Cook WG-04 - Full Time in Portland in Portland, Oregon

Job Overview

Job Overview

Vacancy Identification Number (VIN)1975812

Our Mission:To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to

The incumbent serves as a clinic patient advocate by answering patient inquiries and resolving patient concerns at a local level. He/she acts as patient advocate to assure appropriateness and quality...acts as a patient guide and advocate, assisting the patient in seeking information, assuring that the patient has the opportunity for informed consent for treatment decisions, and promoting our core I CARE values: to act with Integrity and Commitment, to Advocate for Veterans, to show Respect to all, and to pursue Excellence.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Relocation Expenses:Relocation expenses are notauthorized for this position.


This Full-Time WG-04, Cook position is assigned to the Nutrition & Food Service (NFS) through the VA Portland Health Care System (VAPORHCS) at the campus in Portland, OR.

The incumbent may be assigned duties in Advanced Food Production, Food Service, Nourishment area, Ingredient Control Room, or Communication Desk Center. The incumbent performs tasks with several steps or a sequence of tasks that require attention to work operations and follows established procedures. In these assigned areas, the incumbent provides patient care appropriate to the cognitive, emotional, and cultural and age specific needs of the adult and/or geriatric patient.

This announcement is not intended to cover all of the duties, qualifications, or responsibilities of this position. Duties for the WG-4 Cook include but are not limited to:

  • Food preparation and service.
  • Cooking responsibilities by preparing and cooking that require little or no processing, prepares puree diet foods and convenience foods.
  • Preparing all kinds of hot cereals, broils meats, prepares and cooks concentrated or dehydrated soups, gravies, and sauces, prepares foods on the grill and makes cold sandwich fillings.
  • Preparing food by peeling, chopping, grinding, cutting, slicing, dicing, pureeing, flouring, breading and paring.
  • Preparing all fresh fruit and vegetables and combines ingredients according to salad recipes.
  • Preparing fresh cut or frozen vegetables and simple desserts. Mixes ingredients according to written recipes.
  • Apportioning food items into standard serving sizes.
  • Delivering meals trays to patients if assigned.
  • Working any assigned station on the tray line.
  • Washing dishes, silverware, pots, pans, and serving utensils.
  • Covering the Ingredient Control Unit when assigned employee is on leave by issuing, receiving, inspecting and storing food and supply items.
  • Accurately performs final tray checks using knowledge of therapeutic diets.
  • Adhering to all food safety/sanitation principles related to food/supply as outlined in the HACCP Program.
  • Preparing individual and bulk nourishment for patients and units and prepares special feedings for patients as required.

Work Schedule:

Thu-Mon, 6:00am until 2:30pm

Position Description Title/PD#: Cook/PD#20292A

Travel Required
  • Not Required
Relocation Authorized
  • No

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Selective Service Registration is required for males born after 12/31/1959.
  • English language proficiency both in spoken and written.
  • You must be able to pass a pre-employment medical examination.

Basic Requirements:

  • U.S. Citizenship:
  • English Language: Must be proficient in the spoken and written English Language.

Specialized Experience: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C (

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) based on your application for this position.

1. Food Production and Food Service.

2. Utilization of commercial food service equipment.

* 3.* Knowledgeable of food and personal safety guidelines.

4. Ability to follow written & verbal instructions.

5. Perform as a Team member in production unit.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.


If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

PHYSICAL EFFORT/REQUIREMENTS: You will stand move about on the tile floors or most of tour. Frequently stoops, bends, twists, reaches, lifts, and carries food and kitchen equipment. Hand dexterity is necessary in the utilization of machines used to prepare food. May need to lift up to 40 pounds unassisted or more with assistance. Mental & emotional stability required.

WORKING CONDITIONS: You will be responsible for following defined safety rules to avoid hazards associated with the operation and cleaning of steam and electrical equipment used in Nutrition and Food Services. You must use proper procedures in lifting and moving heavy objects to avoid bruises, strains, and other injury. Must be alert to avoid falls on wet floors, burns and scalds from hot foods and equipment, cuts from knives and other equipment, and injury from improper use of chemicals. Must have ability to work rapidly, yet efficiently to meet meal schedules and time frames. Works in area subject to change in temperatures when required to enter refrigerators or freezer. May be exposed to contagious diseases while in patient care units. Must be neat and clean at all times and follow standard set for proper uniform.

Security Clearance

Public Trust - Background Investigation

Additional Information

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJobs Resource Center.


BENEFITS AND OTHER INFORMATION: VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered:

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Public transit subsidy benefits are available and carpooling assistance is provided; however, single occupancy parking is limited on main Portland campus.

Other Information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

The United States Government does not discriminate in employment on basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factors.

This job opportunity announcement may be used to fill additional vacancies.

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Salary Range: $17.30 to $20.20 / Per Hour

Series & Grade: WG-7404-04/04

Supervisory Status: No

Who May Apply: Current Federal employees serving under career or career-conditional competitive service appointments, former Federal employees with reinstatement eligibility, or persons eligible for non-competitive appointment under special appointing authorities. Veterans who are preference eligible or separated from the armed forces under honorable conditions after 3 or more years of continuous service may apply under the Veterans Employment Opportunity Act (VEOA).

Control Number: 472406800

Job Announcement Number: VS-17-WJB-1975812-BU