Veterans Affairs, Veterans Health Administration Food Service Worker WG-02 - Part Time (Open and Continuous) in Portland, Oregon

  • Duties



Our Mission:To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to

The incumbent serves as a clinic patient advocate by answering patient inquiries and resolving patient concerns at a local level. He/she acts as patient advocate to assure appropriateness and quality...acts as a patient guide and advocate, assisting the patient in seeking information, assuring that the patient has the opportunity for informed consent for treatment decisions, and promoting our core I CARE values: to act with Integrity and Commitment, to Advocate for Veterans, to show Respect to all, and to pursue Excellence.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

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These Four Part-Time Food Service Worker positions are assigned to the Nutrition and Food Services (NFS) through the VA Portland Health Care System (VAPORHCS). Two are located the campus in Portland, OR and Two are located at the campus in Vancouver, WA.

The Food Service Worker performs work which requires more specialized procedures. This announcement is not intended to cover all of the duties, qualifications, or responsibilities of this position. Duties include but are not limited to:

  • Load and operates dishwashing, pot washing and cart washing machines, storing sanitized dishes and pots and pans following proper safety and sanitation procedures.
  • Applies the knowledge of regular and modified diets and special procedures in serving patients.
  • Identifies obvious discrepancies on the prescribed diet and replenishes food items based on supervisory approval and appropriate documentation.
  • Assemble regular and modified hot and cold food items according to standardized procedures and the tray ticket.
  • Sets up, operates, breaks down, and cleans all equipment assigned to the food service area.
  • Provide accurate tray delivery and pick up in a timely manner and provides proper documentation to ensure therapeutic compliance.
  • Transport food carts to and from patient wards and delivers and picks up patient trays according to established procedures.
  • Report patient's comments and complaints to food service supervisor/appropriate personnel.
  • Deliver nourishments to patient's bedside and ward refrigerators according to established procedures.
  • Write comments on delivery sheets regarding patient acceptance, leftovers, or unused food items.
  • Transport food carts to truck area, assist in loading and unloading transport cars onto delivery truck in Transports food carts to truck area.
  • Clean all assigned work areas and equipment in service, i.e. work involves cleaning duties such as clearing and wiping tables, sweeping, mopping, scrubbing floors using a floor machine, scraping and washing dishes/pots and pans, cleaning all equipment used in food service, walk-in refrigerators, walls/window sills and sanitizing trash containers.
  • Performs heavy cleaning such as walls, cooking equipment, tray line equipment and other cleaning tasks in order to maintain a high standard of sanitation throughout the service.

Work Schedule:

Portland, OR

1st and 2nd Schedules: Sat - Wed, 7:00am until 10:00am

Vancouver, WA

1st Schedule: Fri - Tues, 4:00pm until 7:00pm

2nd Schedule: Sun - Mon, 4:00pm until 7:00pm; Tues, 11:30am until 2:30pm; Wed - Thur, 4:00pm until 7:00pm

Position Description Title/PD#: Food Service Worker/PD#20766A

Travel Required

Not required

Supervisory status


Who May Apply
This job is open to…

Current Federal employees serving under career or career-conditional competitive service appointments, former Federal employees with reinstatement eligibility, or persons eligible for non-competitive appointment under special appointing authorities. Veterans who are preference eligible or separated from the armed forces under honorable conditions after 3 or more years of continuous service may apply under the Veterans Employment Opportunity Act (VEOA)

Questions? This job is open to 3 groups.

  • #### Job family (Series)

7408 Food Service Working

  • Requirements


Conditions of Employment
  • U.S. citizenship required
  • Subject to a background/suitability investigation.
  • Selective Service Registration is required for males born after 12/31/1959.
  • You must be able to pass a pre-employment medical examination
  • English Language Proficiency Required

*Physical Requirements: *Work involves constant standing, stooping, walking, pushing food trucks, frequently lifting and moving objects weighing up to 40 pounds and occasionally lifting or moving objects more than 40 pounds. May be required to perform heavy work such as scouring and scrubbing equipment, moving heavy carts, working on safety ladders, and using power-cleaning equipment. Mental & emotional stability required.

Working Conditions: Work is performed in a hospital setting. The employee is exposed to extreme temperatures because of steam and heat from cooking and dish washing equipment, and within the walk-in refrigerators/freezers. The area is usually noisy and there is constant danger of slipping on floors where food or beverages have been spilled or from mopped floors. The employee is subject to minor injuries such as cuts and bruises and therefore must exercise caution at all times to minimize injury to self and staff. Employees may come in contact with various chemicals within service. Employees may also come into contact with various types of patients including geriatric patients, emotionally disturbed patients and patients with infectious diseases.


Basic Requirements:

  • U.S. Citizenship
  • English Language Proficiency

QUALIFICATIONS: Your background must demonstrate experience in a variety of food service related duties such as setting up dining room tables, and side service stands with hot and cold food items; set up and operate commercial food service equipment; deliver and retrieve meals trays; keeps working areas clean and organized; working knowledge of sanitation and food safety standards; good communication and team work skills.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume or OF-612. Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C (

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.


No education requirement for this position, but education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

The United States Government does not discriminate in employment on basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factors.

This job opportunity announcement may be used to fill additional vacancies.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


You will be rated on the following competencies based on your application for this position:

  • Food Service work practices
  • Ability to use and maintain quantity cooking and serving tools
  • Ability to handle weights and loads
  • Ability to follow directions
  • Ability to operate with dexterity and safety

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

  • Required Documents


Required Documents

The following documents are required by all applicants:

  1. Resume (Required)

  2. Responses to the questionnaire (Required)

  3. Copy of your transcript: if you are using education to qualify.

  4. SF-50 (Required) If you are a current or former federal employee this document is required if using this to support eligibility for the position. Please submit most recent non-award SF-50 (Displays grade, tenure and title. Federal employees may be able to access their SF-50 through the eOPF

If you are a preference eligible Veteran you need to include the following documents in addition to the above required documents:

  1. SF-15, Application for 10-Point Veteran Preference, available at, if applicable

  2. Veteran Administration Letter of Disability Rating, If applicable.

  3. DD Form 214 (Member 4 copy) Showing Type of Discharge

*Veterans' Preference: *When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1.To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 2016099.

2.Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, December 29, 2017 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax: 1.Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

2.Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items

3.Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

  • Benefits for federal employees
  • Healthcare insurance
  • Pay and leave

BENEFITS AND OTHER INFORMATION: VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered:

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Public transit subsidy benefits are available and carpooling assistance is provided; however, single occupancy parking is limited on main Portland campus.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Friday, December 29, 2017 to receive consideration. 1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 2. Click the Submit My Answers button to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

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Agency contact information
Wilson J. Bowlby





VHA Portland HCS Department of Veteran Affairs 3710 SW US Veterans Hospital Rd Portland, OR

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Next steps

The initial cut-off date is October 19, 2017 (no one referred before this date), subsequent cut-off dates at regular intervals for eligible applicants at the end of every month during the life of the JOA, (December 29, 2017) as long as there is a vacancy to fill.

Applications of eligible candidates will be referred as received beginning on October 19, 2017. Referrals will continue until December 29, 2017.

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJobs Resource Center.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) office at OPM
  • Office of Equal Opportunity

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 09/29/2017 to 12/29/2017

Salary: $14.53 to $16.99 per hour

Pay scale & grade: WG 02

Work schedule: Part-Time - Part Time 30 hours

Appointment type: Permanent