Veterans Affairs, Veterans Health Administration Secretary (OA) - Chief of Staff in Portland, Oregon

Job Overview

Job Overview

Vacancy Identification Number (VIN) 1999272

OUR MISSION: To fulfill President Lincoln's charge – "To care for those who shall have borne the battle and their survivors and families" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The incumbent serves as a clinic patient advocate by answering patient inquiries and resolving patient concerns at a local level. He/she acts as patient advocate to assure appropriateness and quality...acts as a patient guide and advocate, assisting the patient in seeking information, assuring that the patient has the opportunity for informed consent for treatment decisions, and promoting our core I CARE values: to act with Integrity and Commitment, to Advocate for Veterans, to show Respect to all, and to pursue Excellence.

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to

Special Employment Consideration:VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.


This position is located in the Executive Office, VA Portland HCS. This position reports directly to medical center executives such as the Deputy Director, Assistant Director, Chief Nurse, Chief of Staff, and Deputy Chief of Staff, and provides administrative support to all employees of the Executive Office (i.e. Health Systems Specialists, Administrative Fellows, Equal Employment Opportunity, Compliance Officer). The incumbent provides complex administrative work, planning, and management essential to ensuring smooth operation of Executive Office and Medical Center activities.

The incumbent works in a highly independent capacity to perform administrative work, which includes management of the Executives' schedules or day-to-day plans. Identifies schedule/time required, and estimates resources required. Develops plans or schedules using standard references and existing information. Assists and updates office documents, standard operating procedures and related materials. Schedules appointments, coordinates meetings, and/or schedules conferences for Executives and other members of the executive team. Attends meetings, prepares meeting minutes, and independently follows up on action items with appropriate staff members on behalf of the Medical Center Executives. Researches and provides background on subject matter of meetings without direction. The incumbent acts as a liaison and maintains communications with persons and/or groups within and outside of the Executive Office, speaking for the Executive on administrative issues. The incumbent routinely collects, compiles and tracks data on staff performance measures such as meeting attendance, training, and timekeeping, and generates reports.

Schedule: M-F 8:00am-4:30pm * Position Description Title/PD#: * Secretary GS-07 PD# 21023-0 and GS-08 PD# 20883-0

Supervisory Status


Promotion Potential


Travel Required
  • Not Required
Relocation Authorized
  • No
Who May Apply
This job is open to…

Status Candidates (Merit Promotion and VEOA Eligibles)

Questions? This job is open to 2 groups.

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Selective Service Registration is required for males born after 12/31/1959.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Tuesday, September 05, 2017

Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements: GS-7 for 52 weeks to qualify for the GS-8 level.

Specialized Experience is as follows:

To be creditable for specialized experience, you must possess one year equivalent to at least the next lower grade level (GS-7 for the GS-8 position).

To be creditable for specialized experience, you must possess one year equivalent to at least the next lower grade level (GS-6 for the GS-7 position).

Specialized experience includes, but is not limited to: developing plans or schedules; assisting with updating office documents standard operating procedures and related materials; schedules appointments, coordinates meetings, and/or schedules conferences; attends meetings, prepares meeting minutes, and independently follows up on action items; resolves all scheduling conflicts daily by exercising the delegated authority to prioritize and understands what is considered critical vs. non-critical and reconciling any conflicts; establishes and maintains files of correspondence and other documents related to investigations, performance appraisals, and other sensitive matters; searches and provides all appropriate reference material and makes travels arrangements; developing and implementing various tracking systems for suspense items; routinely collects, compiles and tracks data on staff performance measures; acts as a primary timekeeper; etc.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Americorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

There is no educational substitution for the GS-07 and GS-08 level.

Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items like papers or books. No special physical demands are required to perform the work.

Security Clearance

Public Trust - Background Investigation

Additional Information

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification pointscan be found in the USAJobs Resource Center.


VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered:

Other Information

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

VA is committed to an ethical culture.

All employees are expected not only to abide by all government ethics laws, but also to avoid any actions that raise even the appearance of impropriety.

As a VA employee, you will be subject to criminal statutes and government ethics regulations that ensure that every citizen can have complete confidence in the integrity of VA's operations. If you believe that you will be unable to abide by these laws, you should not accept a job offer of VA employment.

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 2017-08-11 to 2017-09-05

Salary: $43,120 to $62,077 / per year

Pay scale & grade: GS 07 - 08

Series: 0318 Secretary

Appointment type: Permanent

Work schedule: Full Time

Job announcement number: VS-17-SJJ-1999272

Control number: 476900100