Kelly Services Technical Support Specialist - Chemistry - Portland, OR in Portland, Oregon

Kelly Scientific Resources is currently looking for a Chemist to work as an Account Manager for a contract testing lab in NE Portland. This is a great opportunity for someone that has worked in the lab and is looking to move more into sales or customer service. Experience in Project Management or Account Management is preferred. This is a temp to hire opportunity.

Responsibilities:

This position is responsible for developing new business relationships with clients in one or more business segments, maintaining existing accounts and influencing clients to repeat business and expand services. Develops new accounts aligned with marketing strategy and maintains long-term client relationships. Strategically manages key accounts in assigned territory. Acts as primary client contact, provides technical information and pricing. Able to develop sales forecast for business segment assignment. Directly responds to client concerns/complaints through prompt problem resolution. Acts as liaison between client and business/laboratory operations. Addresses technical requests of customers and recommends testing strategies. Updates client database and weekly sales activities. Assists in account reconciliation activities and contract review. Delivers client presentations. Attracts potential customers by answering micro-contamination related questions; suggests analytical testing services and testing programs to meet customer objectives. Maintains and grows existing accounts by identifying upselling, cross selling and share gain opportunities

Required Qualifications/Skills:

Chemistry knowledge is a plus 3-5 yrs. Account management experience Excellent project management skills. Ability to manage details and tight deadlines. Amazing follow up skills. Interpersonal skills: Must be comfortable working in a lab environment and be able to communicate effectively to laboratory personnel and customers about microcontamination issues.

Why Kelly®? With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 11,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]

Category: Biotech/Clinical/R&D/Science