WorkSource Oregon Case Manager - Supportive Services for Veteran Families in Roseburg, Oregon
THE POSITION: In direct service to veterans and families, provide case management, develop support services and make appropriate community referrals to address individual needs of the family. Provide intake, data collection and verification, eligibility determination, data entry, information and referral, information compilation, maintain files and other information for emergency services programs, i.e.: homeless assistance, rent/mortgage assistance. Essential Functions of the Job: 1. Interview applicants to determine eligibility for services. Explain program, gather and verify information given and determine eligibility for services following guidelines of programs. Assist applicants in completion of applications. Process paperwork correctly and in a timely manner. 2. Assist the family to assess their needs and develop a family plan of both short-term and long-term goals and work plan to meet those needs. 3. Evaluate each family's progress from transitional housing and services to self-sufficiency and stabilization. Work with participants to help them develop the skills needed to assume responsibility for choices and progress. Assist participants in completion of applications for services. 4. Provide assistance in acquiring safe, affordable and stable housing. 5. Provide training on money management, tenant rights and responsibilities, property care, maintenance, and to coordinate other educational services. 6. Remain aware of community resources; establish and maintain rapport with community partners and vendors. Provide housing information, community resource identification and referral, networking, linkages and advocacy to other community resources. Work with area landlords to establish partnerships. 7. Provide follow-up services and a supportive network to encourage family stabilization and self-reliance. 8. Collect data needed for completion of program reports. Enter data into the HMIS system. Maintain accurate files assuring all information is entered into the programs data base in a timely fashion. Provide information and reports to Supervisor as scheduled or requested. NOTE: Regular and consistent attendance is required. Travel is required to support Case Management program in Douglas and Josephine Counties.