U.S. Bank Customer Service Advisor - Equipment Finance Collections Tigard OR in TIGARD, Oregon
Would you like to join the best bank? Then come join US!
U.S. Bank is -
The 5th largest U.S. commercial bank with $391 billion of assets and 3151 branches which serve 18.5 million customers.
The 2nd oldest bank in the U.S., chartered in 1863.
The strongest bank, rated #1 by Fitch, across the globe.
Consistently ranked #1, outperforming our peers, across the key financial measures of ROA, ROE and Efficiency Rating.
#1 Most Admired Superregional Bank, according to Fortune, 2015 and five years running.
Join our Equipment Finance division which is one of the largest commercial equipment finance providers in the United States.
The successful candidate will be a part of a fast pace environment, with a high energy team of talented and skilled individuals, as well as presented with continued growth opportunity.
You will manage a portfolio of Equipment Finance contracts, handle inbound and outbound customer calls and will be instrumental in strengthening client relationships while achieving established goals surrounding delinquency and losses. In addition, you will analyze documentation, contact customers and clients by telephone and/or written correspondence and arrange repayment schedules in order to minimize loss to the organization.
Daytime hours! No weekends!
Paid In-House Training
401(k) Savings Plan
…and much more!
High school diploma or equivalent
Minimum one year of experience in collections and/or customer service activities
Positive Attitude: Consistently demonstrate optimism and reflect friendly and helpful tone to customers over the phone.
Ability to Build Relationships: Treat others the way they want to be treated and exhibit collegial spirit, empathy and unity—working to elevate the client experience.
Problem Solving Skills: Anticipate and accommodate clients’ needs and find solutions to outstanding challenges.
Attention to Detail: Ensure all deadlines are made and submit error-free documents.
Accountability: Own all interactions from start to finish and assume responsibility for all communication.
Communication: Display ability to discuss accounts effectively with clients and teammates.
Confidence: Work independently to prioritize work and make independent decisions, recognizing their impact to U.S. Bank and its clients, within assigned portfolio.
Primary Location: Oregon-OR-Tigard
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 170024388