WorkSource Oregon Residential Construction Warranty Representative in Tigard, Oregon
One of the Pacific Northwest's leading homebuilders is seeking a Warranty Rep to join their elite team! Where You Get To Live! Portland, Oregon is ranked as one of the top metro areas to live in the country. It is a well-rounded region with more than just the offbeat shops and events. Museums, art galleries and the oldest public library on the West Coast feed a population with more academic degrees than the national average. The metro area's loyal sports fans avidly support their NBA basketball team, the Portland Trail Blazers; MLS soccer team, the Portland Timbers; and major junior ice hockey team, the Portland Winterhawks. The wilderness is also close by. Two mountain ranges and the Pacific Ocean can be reached in an hour or two, while the fertile vineyards of the Willamette Valley lure city dwellers with a thirst for something fresh. Check out the sights and sounds of Portland at: https://www.youtube.com/watch?v=0fMJ_JwGc_g What You Get To Do! *Perform onsite home inspections within the one year warranty *Evaluate warranty request and determine needs *Perform minor home repairs, adjustments, and modifications *Daily tasks include quality control inspections, warranty claim assessments, defect causes, & construction troubleshooting *Assist Warranty Team with homeowner scheduling, trade base warranty follow-up, data-entry, filing & product/warranty research *Respond to phone calls & emails for warranty customer care *Organize homeowner paperwork & one year warranty files *Follow up on one year warranty meetings *Follow up and track trade partner 'open tickets' and coordinate scheduling *Attend global and regional meetings What You Will Need: *2+ years of superior customer service experience required *2+ years of construction field experience preferred *Warranty experience preferred *General knowledge of the residential building industry and the ability to use general building tools and equipment *Ability to work independently and in a team environment *Excellent communication and organizational skills *Ability to take direction, meet time-lines and work on a multitude of projects at one time *Adaptable to fast paced work environment *Must possess a valid drivers license *Passion for wowing the customer!