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Randstad Entry Level Financial Crimes Specialist in Beaverton, Oregon

Entry Level Financial Crimes Specialist

job details:

  • location:Beaverton, OR

  • salary:$16.79 per hour

  • date posted:Friday, November 13, 2020

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:AB_3507403

job description

Entry Level Financial Crimes Specialist

Are you looking for the next steps in your Customer Service career? Take that first one by applying to be an inbound Call Center Rep. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in any kind of customer service or experience in a related position.

Responsibilities

  • Responds, under the guidance of senior partners, to inquiries and complaints from internal and external customers (including customers, merchants, clients, and bankers), regarding financial products and services (credit card dispute resolution)

  • Processing claims for non fraud transactions: ie: customer is getting a bill where they have been double charged, charged incorrectly, ordered a red sweater but got a blue one, etc.

  • Responsible for working cases in pipeline for the duration of their lifeline.

  • Taking incoming calls for 60% of the day and 40% of the day is spent working on cases and making outbound calls

Skills

  • Customer Service

Education

  • No Degree Required

Qualifications

  • Years of experience: 0 years

  • Experience level:Entry Level

Shift: First

Working hours: 9 AM - 5:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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