Nike Marketplace Operations Specialist Lead in Beaverton, Oregon
WHAT YOU BRING TO NIKE
Works independently and comfortable with ambiguity
Strong time management skills and critical thinking
Experience with SAP and MS Office Suite
Goal and action oriented
Bachelorâs degree with 0-1 years of relevant work experience, preferred
Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred.
As a MPO Specialist Lead, you will be known as the subject matter expert on specific sub-segment of the business (example: Seasonal Execution, Direct, Account or Territory) by monitoring and understanding business operations to be able to provide continuous improvement for optimizing and maximizing order book health productivity. Responsible for providing relevant and accurate data, highlighting risks and opportunities, for internal and external stakeholders of the MPO team. You will communicate with, develop, and maintain positive relationships with account & channel contacts and/or internal cross functional partners through report interpretation, tools, phone and email.
This job posting represents multiple job openings.
Monitor, leverage and improve Performance KPIâs to maximize service & drive business decisions.
Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners.
Upon requests, provide input from orderbooks to x-functional teams to enable decision making processes.
Deliver Customer Service perfection to the Global / Geo Channels through quick response time via email/phone availability to questions, complaints and ad-hoc requests, according to our NA service strategy.
Drive continuous process improvement & support operational partners in capability building projects.
Drive a conscious business decision making process leveraging analysis, KPIâs, targets.
Support monthly shipment goal setting process.
DELIVERABLES AND DECISION RIGHTS:
Ensure and execute against efficient order management processes to plan/deliver seasons by maximizing orderbooks
Prepare recommendations to support reaching financial objectives set by the business (Maintaining shippable status, researching air freight opportunities, account booking vs target assessments, inbound delivery flow monitoring, on time delivery tracking, etc)
Play an active role as SME for operations within Account, Channel and Seasonal teams
Support capability building projects and provide peer mentorship and training.
Analyze and prepare information for x-functional account business review sessions
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.
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