Providence Health & Services Referral Coordinator in Central Point, Oregon


Providence is calling a Referral Coordinator to Providence Medical Group in Central Point, OR.

This is an exciting position designed to help support our primary care teams by processing referrals so that our patients get the important care they need. An ideal candidate would have experience working with insurance and/or authorizations but we are willing to teach. Must have basic microsoft office skills. If you are detail oriented, a passion for working with Providers and patients and have excellent communication skills apply today!

Schedule is Monday through Friday from 8:00am to 4:30pm.

In this position, you will:

  • Be responsible for the documentation and implementation of policies and procedures relating to the Medical Management Process.

  • Serve as a resource to PMG providers and staff in regard to referral requirements for contracted insurance carriers, confirm contracted status of requested specialist or provide alternative suggestions if the requested specialist is not contracted with the patients insurance plan, and coordinates outside appointments for specialty referrals.

  • Represent the first line of communication with physicians, clinical staff and office staff.

  • Receive all pertinent referral information and forward requests to the insurance plan through different electronic mediums (fax, web-based applications and telephone) as indicated.

  • Be required to review referrals for basic elements and refer to appropriate staff.


Required qualifications for this position include:

  • High School diploma or equivalent

  • 2 years experience working in a medical environment - or - with medical insurances

  • Knowledge of insurance billing and managed care

  • Data processing skills, such as word processing

  • Excellent verbal communication and interpersonal skills and the ability to learn new processes/procedures

Preferred qualifications for this position include:

  • 4 years experience working in a medical environment - or - with medical insurances

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing / Insurance

Location: Oregon-Central Point

Req ID: 191144