CraftWorks Kitchen Manager in Happy Valley, Oregon


CraftWorks Restaurants & Breweries Group, Inc.


Kitchen Manager


Restaurant Management


Full Time


First / Day Second / Afternoon Third / Night

Req #:


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Date posted:

November 26, 2018


11211 SE 82nd Ave. Ste. A, OC Portland - Location 14

Happy Valley, OR, 97086, US

Job category:

Kitchen Manager

Job link:

Job Description

Exempt Position

Position Title: Kitchen Manager

Reports to: General Manager

Summary:Provide exceptional guest experiences every visit through direction and leadership for all Team Members in the kitchen to ensure great quality food served in a timely manner prepared in a clean and sanitized kitchen.

Essential Duties and Responsibilities:

  • Ensure food items are prepared according to company standards of quality, consistency and time lines and Guest specifications.

  • Interview, hire, train, evaluate, and coach kitchen Team Members in food production, principles, and practices as appropriate.

  • Partner with Culinary department to successfully roll out menu changes.

  • Daily food audits through checking flavor, appearance, consistency, and temperature.

  • Schedule kitchen Team Members in conjunction with business forecasts and predetermined budget on a weekly basis, and establish and delegate work duties in each kitchen area daily.

  • Control food cost by establishing purchasing specifications, weekly inventory through CTuit, Inventory Control Systems, product storage requirements, standardization recipes and waste control procedures.

  • Meet all health department standards for safe food handling, and prepare food according to procedures and standards within time guidelines and Guest specifications.

  • Responsible for ensuring all equipment is operated safely by all Team Members and that OSHA regulations are followed.

  • Sign off BOH Team Members at the end of their shifts.

  • Attend and participate in weekly manager meetings and communicate team member issues/complaints to management team in manager meetings and/or by utilizing the digital manager log.

  • Other duties as assigned by Regional Management, General Manager or Operations Leadership.

Knowledge, Skills & Abilities:

  • Guest Service - Knowledge of principles and processes for providing Guest services. This includes active listening, Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction.

  • Effective communication skills.

  • Menu and Food Preparation Knowledge - in order to consistently prepare food properly.

  • Coaching & Performance Management - ability to motivate, develop, direct Team Members as they work.

  • Ability to analyze information and adhere to a financial budget/P&L through utilizing math skills and reading comprehension.

  • Able to make appropriate decisions in a fast paced environment (e.g., assign breaks, cut staff appropriately, side work, etc.).

  • Memorization - ability to memorize floor plans and pivot points.

  • Working knowledge of all restaurant equipment, and local and national health codes.

  • Time Management - ability to manage individual's time and the time of others.

  • Ability to utilize programs such as Ctuit, Aloha POS, Excel, Word, and Outlook.

Education & Experience:

  • Minimum of 2 years restaurant experience required.

  • Minimum of 1 year restaurant management experience preferred.

  • Must be at least 21 years of age.

Performance Standards:

  • Meets all company service standards.

  • Ensures all BOH team members:

  • Consistently use safe food handling practices consistently.

  • Prepare recipes according to CW specifications.

  • Read and accurately follow instructions.

  • Prepare items in a prescribed amount of time.

  • Adhere to cleanliness and sanitation guidelines.

  • Understand temperature danger zones and food storage hierarchy (Serve Safe or other).

  • Adheres to policies and procedures set forth in Handbook including Appearance Standards.

  • Upbeat and professional image, maintains positive attitude with self, Guests, and Team Members.

  • Completes all ongoing certifications/validations (LTO, new menu, etc.).

  • Maintain prompt and regular attendance.

  • Able to address & coach team members falling short of any of the above.

Physical Requirements:

  • 100 % Stand or walk.

  • 80% Communicate with other line position.

  • 75% Work at Approx. 36" table/stove and reach in approx. 36".

  • 75% Reach (6" to overhead), bend, stoop, and wipe.

  • 60% Perform job at continuous high pace, under pressure, while maintaining quality & speed standards.

  • 50% Lift and carry sacks, boxes, product up to 50 pounds from floor to above waist level, approx. 20 feet and sometimes involving stairs.

Training Requirements:

  • Successful completion of hourly position validations, including company-required training (safety, systems, and menu) and passing alcohol and food certification (ServSafe) and/or other required class by state within 60 days of employment.

  • Successful completion of the CraftWorks Manager in Training program often at store or nearby location.