Fiserv Director, Strategy, Billing and Payments Group in Hillsboro, Oregon

Position Description

Director, Strategy, Billing and Payments Group

Join Us! Fiserv has been named to FORTUNE® magazine’s 2017 list of World’s Most Admired Companies. This is the fourth consecutive year the company has been named to the list, which is a definitive benchmark of corporate reputation. "Our people are the foundation upon which this recognition is based and I'm very proud of their commitment to client excellence. Their dedication to serving our clients each day is what makes Fiserv one of the most admired companies in the world." - Jeffery Yabuki, President and Chief Executive Officer.

The Billing and Payments group (BPG) serves 1000s of financial institutions and corporations providing solutions that enable best-in-class results for our clients. BPG business units provide billing and payment solutions, customer communications solutions, enterprise payment solutions, and other mission critical solutions for financial institutions such as fraud, treasury, lending, cash and logistics. With stable and high growth businesses, BPG is always looking to expand its team of over 6,000 associates and create future leaders.

We are looking to hire a Director of Strategy for the Billing and Payments Group (BPG). This role will report directly to the Vice President, Strategy and have a high degree of visibility to senior management and executives. This position is responsible for leading the planning and development of business strategy and key initiatives for the group businesses. This role will also support the broader leadership team as necessary to ensure the success of priority business initiatives. This role will be responsible for specific tracks of work, primarily focusing on group strategy, individual business unit strategy, product market strategy, M&A strategy and M&A support.


  • Strategy Development

  • Long-range plan (LRP) and Annual Operating plan for each business Unit

  • Strategic projects including new market analysis, growth strategy, partner strategy, M&A strategy, etc.

  • Development of business cases for strategic growth initiatives

  • Sales strategy for specific markets

  • Market and competitive analysis

  • Cross-Business Unit strategy collaboration and support

  • Leadership support

  • Support BPG leadership to support internal and external strategy presentations (e.g., Annual Investor Day, Board meetings, CEO meetings)

  • Support mergers and acquisitions within the business group

  • Support and build models for buy/build/partner analysis and other business development activities as required.

  • Assist with the definition and tracking of key strategic performance metrics.


  • Ownership: End-to-end ownership of multiple strategy projects – thought leadership, team leadership, project management, leadership management and communication

  • Thought Leadership

  • Gain knowledge and provide insights on specific businesses and markets

  • Remain current on industry trends, competitors and best practices

  • Team leadership

  • Organize cross-functional, cross-BU teams and drive strategy work

  • Coach peers in strategy and BU teams

  • Upward management within and outside of direct team and organization

  • Project Management - Develop work plans, delivery schedules and organize discussions

  • Research and Analysis

  • Conduct research and analysis in evaluation of potential acquisitions, partnerships, investments, licensing and other strategic growth opportunities for the division.

  • Communication

  • Executive-level oral and written communication skills

  • Strong ability to handle challenging negotiations between business units and team


  • Courageous Leadership | Someone who can independently lead and drive projects in a highly complex and matrixed organization

  • Strategic Leadership | This successful candidate will be able to provide quality recommendations for problems that might not even be defined, by understanding and analyzing complex issues

  • Agile | Someone who is highly self-motivated and can effectively manage multiple projects and initiatives simultaneously while continuously providing quality results

  • Client Focus | A successful candidate understands that the Business Leaders are their clients. This person must be able to manage expectations and drive results while working with very demanding stakeholders

  • Collaboration & Influencing | This person must utilize communication skills to effectively influence across functions and business units as well as across different leadership levels

  • Athlete | Lead and deliver at a high-quality in a fast-paced environment


  • At least five years of total experience with minimum three years at a top tier strategy consulting firm and proven experience leading a team on growth strategy projects.

  • Bachelor's degree in Business, Finance, Marketing, Information Management, or a related field. A master's degree in Business Administration or equivalent degree required.

  • Must be a Microsoft Excel and PowerPoint power user.

  • Banking Technology, FinTech or Payments experience a plus.

  • Travel 25%

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.