Aerotek Medical Reception/Customer Service Rep. in Hillsboro, Oregon
Looking for a foot in the door with a well known healthcare company to gain experience?
In this position you will perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as, obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data. Ensure patient accounts and coverage structures meet standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan. Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for medical services. Explain co-pays, cost shares and any other applicable fees.
Day to day, this role will consist of receiving a very high volume (100+) of calls daily to schedule appointments and provide customer service, while logging and looking up information on a computer
Candidates must have:
-1-2 years of customer service experience minimum (call center experience is preferred but not required)
-Strong computer/technical skills
-Open availability to work a regular 8-hour shift, 5 days a week, during the timeframe of 7am-11pm, Sun-Sat
Please apply now with resume!
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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