WorkSource Oregon Customer Service Representative in Medford, Oregon

This is a FULL TIME, long term position. Overtime Available Location: Medford, OR Environment: Business casual work environment Shift: Monday ' Friday 8:30am ' 5:30pm Pay: $12.00-$12.50 to start Job Duties 'Will take and transfer incoming calls. 'Greet walk in traffic, assist them or direct them to appropriate party. 'Posting payments to loan accounts. 'Mail and title processing. 'Cross trained into outbound calls for credit checks which consist of calling landlords, making sure they can pass credit Top Skills/Qualifications: 'Phone experience (Customer service/collections/sales) 'Superior Attendance 'Ability to handle, resolve, defuse and escalate issues in a tactful manner 'Must be able to accept coaching and development feedback 'Working knowledge of personal computers using Microsoft Word, Access, Excel, PowerPoint and Outlook 'High School Diploma