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CareOregon Health Equity Program Specialist in Medford, Oregon

Position Title: Health Equity Program Specialist

Department: Coordinated Care Organization

Title of Manager: Community Health Manager

Supervises: Non-Supervisory Position

Exemption Status: Exempt

Requisition: 14848

Are you excited to step into a complex world that requires a blend of mind, heart and flexibility? We at CareOregon have been strengthening communities since 1994 by making health care work for everyone. As a nonprofit health plan largely focused on Oregon’s Medicaid population, we find fulfillment in supporting the underserved.

And we’re committed to that work in various areas of our wondrous state—including Jackson County, in Southern Oregon. The region is anchored by the small city of Medford, home to our office and in easy reach of rushing rivers, the Pacific coast, Shakespearean plays, wine country, and the majesty of the Rogue River-Siskiyou National Forest. Please consider joining us here at Jackson Care Connect, our Coordinated Care Organization dedicated to our members’ physical, emotional and oral health. We look forward to your application!

General Statement of Duties

The Health Equity Program Specialist is responsible for the development, implementation, and management of the Coordinated Care Organization’s (CCO’s) Health Equity Plan, assuring inclusion and completion of Health Equity Plan deliverables required by the CCO’s contract with the Oregon Health Plan (OHA). This position works with CCO and CareOregon leadership, in collaboration with the delivery system, community safety net providers, Community Advisory Councils (CACs), Clinical Advisory Panel and other community stakeholders, to support development, spread and sustainability of Health Equity, Inclusion and Diversity programs that will help reduce health disparities and increase equitable health access for OHP members. This position acts as primary integrator and coordinator of efforts to help promote diversity and embed a health equity perspective across all CCO operations, including centralized services provided by CareOregon departments.

Essential Position Functions:

  • Develop a CCO-specific Health Equity Plan in consultation with CCO leadership, CCO Board, CACs and CAP, CareOregon content experts, state agency staff and community leaders.

  • Implement, monitor, report on and provide annual updates on the CCO Health Equity Plan.

  • Work across CareOregon departments to assure appropriate focus on and achievement of CCO-specific Health Equity Plan deliverables.

  • Act as liaison with key stakeholders across a broad spectrum of services and social service domains, including communities of color, social safety net and/or state agencies, schools, and public health.

  • Assure OHA contract requirements are included in the Health Equity Plan, including assuring inclusion of REAL+D data in the development of the plan.

  • Work with CareOregon staff and department experts to identify and implement best practices in health equity, inclusion and diversity models.

  • Liaise with QI and other CareOregon analysts to utilize REAL+D data to identify gaps and track disparities reduction in identified high-priority CCO populations

  • Partner in developing tracking tools, dashboards and mechanisms to report achievement of annual health equity goals and targets included in the CCO Community Health Improvement Plan.

  • Work with CACs to assure appropriate representation and participation in CCO health equity activities.

  • Implement communication and community engagement plans for health equity, inclusion and diversity activities across CCO service area and stakeholder groups.

  • Work collaboratively with CCO clinic-facing staff to include appropriate metrics for tracking interpretation services to achieve meaningful and equitable access to health services for CCO members.

  • Provide programmatic and technical assistance to community and clinical partners engaged in building culturally responsiveness practices in support of the COO health equity plan.

Knowledge, Skills and Abilities Required

  • Working knowledge of health equity, inclusion and diversity protocols and frameworks, and literacy with cultural responsiveness norms and practices

  • Basic knowledge of quality improvement, research and program evaluation

  • Ability to synthesize, review, and present data and dashboards for evaluation and tracking

  • Strong program or project planning and management skills and experience

  • Ability to work with diverse communities, marginalized populations and other communities and populations experiencing health disparities

  • Ability to manage cross-sector, multidisciplinary and multi-collaboration to accomplish shared goals

  • Knowledge of, or demonstrated ability to learn, OHA and Office of Equity and Inclusion requirements related to CCO cultural responsiveness and equity planning

  • Ability to interact effectively and build consensus with diverse stakeholders

  • Ability to organize, manage and motivate teams through influence

  • Ability to manage multiple stakeholders and coordinate across systems within budget and required timelines

  • Excellent interpersonal, oral and written communications skills, including formal presentation preparation and delivery

  • Ability to work flexible hours, including some nights and weekends

Cognitive and Other Skills and Abilities

Ability to focus on and comprehend new and complex information, learn new skills and abilities, assess a situation and recommend appropriate resolution, accept managerial direction and feedback and tolerate ambiguity.

Physical Skills and Abilities Required

Lifting/Carrying up to 20 Pounds

Pushing/Pulling up to 0 Pounds

Pinching/Retrieving Small Objects



Climbing Stairs

Repetitive Finger/Wrist/Elbow/

Shoulder/Neck Movement

Ability to operate a motorized vehicle

1-3 hours/day

0 hours/day

0 hours/day

0 hours/day

0 hours/day

0 hours/day

More than 6 hours/day








Speaking Clearly

0 hours/day

0 hours/day

0 hours/day

0 hours/day

More than 6 hours/day

More than 6 hours/day

More than 6 hours/day

More than 6 hours/day

Education and/or Experience


  • Minimum 2 years’ progressively responsible experience in healthcare, education, and/or non-profit organizations, including direct experience working with marginalized populations, disparities reduction, social justice programs or health equity issues

  • Experience developing and administering program plans, timelines and deliverables, including using data and dashboards for evaluation and tracking

  • Valid driver’s license, acceptable driving record, and automobile liability coverage or access to an insured vehicle


  • Bachelor’s degree in public administration, social work, social science, community health, or related field helpful

  • Additional experience helpful, including facilitating multidisciplinary teams

Working Conditions

  • Environment: This position’s primary responsibilities typically take place in the following environment(s) (check all that apply on a regular basis):

☒ Inside/office ☒ Clinics/health facilities (no member contact) ☐ Member homes

☒ Other: Community Meetings, community-based organizations, government agencies_

  • Travel: This position requires frequent travel outside of the workplace, in which the employee’s personal vehicle may be used. Driving infractions will be monitored in accordance with organizational policy.

  • Equipment: General office equipment

  • Hazards: n/a

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment

Veterans are strongly encouraged to apply.

Equal opportunity employer. This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.