TEC Equipment, Inc. Parts Counter Sales Associate in Medford, Oregon
Our Medford, OR dealership is a Mack and Volvo heavy-duty truck dealership featuring sales, parts, and service. We have an opportunity for an experienced Parts Counter Sales Associate who has the ability to understand each customers' challenges and needs and develop meaningful customer relationships. In this position you will be responsible for meeting departmental sales targets and will also be able to participate in the Parts Department's monthly bonus program.
Facilitate a seamless experience for our customers between the warehouse, other parts department personnel, and service department.
Provide excellent service via multiple communication platforms (in person, phone calls, emails). Utilize parts knowledge to assist customers with selecting parts, suggest related parts, provide price quotes, offer specials, and ensure that the customer is exposed to the full product line.
Ensure customer satisfaction and loyalty by providing prompt, accurate, reliable, and friendly service.
Order parts as needed, keeping customers, shop, and supervisor updated on status.
Keep current on new products and product updates to better support customer needs.
Four years of experience in heavy duty truck/heavy equipment parts sales role.
Mechanical aptitude and understanding of industry equipment; ability to develop high level of product knowledge. Ability to learn and maintain knowledge is crucial!
Customer service experience, excellent phone etiquette, listening skills, & overall professional demeanor.
Ability to efficiently navigate through websites and accurately look up parts.
Ability to lift up to 50lbs without assistance and move throughout warehouse to obtain parts.
TEC Equipment is the West's leading full-service, heavy-duty truck and trailer dealership, with over 1,200 employees in 28 locations in Washington, Oregon, California, Nevada, and Arizona. Since our humble beginnings in 1976, we continue to be family-owned and operated.
We believe our employees deserve a safe work environment. All offers of employment are contingent on successful completion of pre-employment drug screen and background check. Employment for positions that require driving is contingent upon passing MVR record check and being insurable by our auto insurance policy. Employment for Department of Transportation-regulated positions is also contingent on passing applicable regulatory screens.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
iCIMS Staffing Req #: 2021-1369
External Company Name: TEC Equipment, Inc.
External Company URL: https://www.tecequipment.com/