Samaritan Health Services Unit Clerk in Newport, Oregon

Samaritan Pacific Communities Hospital * PCH Emergency

Newport, OR

Clerical/ Trade

.9 (72 hrs/pp), Day,

  • JOB SUMMARY/PURPOSE

  • Serves as a receptionist and ambassador for the department by greeting patients, visitors and family members. Provides information and direction to customers in accordance with their needs. Performs various support activities for the department.

  • DEPARTMENT DESCRIPTION

  • The Emergency Department provides care for patients with a wide variety of needs from non-critical to emergent medical conditions including emergent and urgent mental health care. All patients are welcome whether walking in or arriving by emergency transport. All Emergency Department staff are certified to care for critical cardiac and trauma patients including children.

  • EXPERIENCE/EDUCATION/QUALIFICATIONS

  • High School Diploma or equivalent required.

  • Experience or training in computer applications required.

  • KNOWLEDGE/SKILLS/ABILITIES

  • Time Management: Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.

  • Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.

  • Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

  • PHYSICAL DEMANDS

  • Rarely (1 - 10% of the time)

Occasionally (11 - 33% of the time)

Frequently (34 - 66% of the time)

Continually (67 – 100% of the time)

CLIMB - STAIRS

CLIMB - LADDER

LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

LIFT (Overhead: 54" and above) 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

KNEEL (on knees)

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

SQUAT Static (hold >30 sec)

BEND FORWARD at waist

SQUAT Repetitive

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

REACH - Upward

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

WALK - LEVEL SURFACE

SIT

STAND

REACH - Forward

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY

GRASP Hand/Fist

PINCH Fingers

None specified

Posted: 04/12/2018

Req #: 40461

Start Time: 0800 (8:00 am)

Weekend Required: Rotating

Overtime Rule: 12+40

End Time: 2030 (8:30 pm)

Salary Range: $13.44- $19.74