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Wildhorse Resort .and. Casino Plateau Busser in Pendleton, Oregon

JOB SUMMARYMaintains the Plateau Room dining area, promptly removing soiled dishware and quickly resetting tables, wipes chairs, and maintains floor areas. Works to ensure a clean, safe, pleasant dining environment promoting guest satisfaction and return business..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;ESSENTIAL JOB FUNCTIONS:Ensure customer satisfaction through prompt, efficient and friendly service, placing customers' service experience first.Promote guest service by maintain a friendly smile, greeting and appropriate service.Pre-bus, clear and reset tables ensuring all chairs, floors and work areas are clean and presentable at all times.Present guests with bread and water after they are seated.Refill water glasses, coffee, ice tea, and soft drinks as needed or requested.Performs all side work duties as assigned or requested by supervisor.Study and learn menu items and preparations.Carefully stack soiled items in a bus tray/bin and quietly remove from table.Reset tables with utensils, napkins and appropriate glassware according to standards.Assist servers as needed, including delivering orders, assisting with condiments, etc.Comply with the regulatory laws, employee handbook, department policy and procedures, safety codes, etc.Promotes a clean, safe and healthy work environment for employees and guests. Promptly addresses hazards and reports all concerns to supervisor.Ensure that operation of equipment, tools and materials are handled in a safe manner.Promote internal guest service standards through courteous and respectful behavior.Other related duties as assigned.MINIMUM QUALIFICATIONS:Customer service experience, preferable in the food industry.Must possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment.Physically fit-able to stand and/or walk for long periods in a smoky environment; able to lift and carry up to 50 lbs. using shoulders, arms and hands; and able to work with cleaning chemicals.Effective communication skills-good auditory and visual acuity; able to understand and respond in English.Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.Requires a Low Security Gaming License.Must be at least 18 years of age..and.nbsp;PREFERRED QUALIFICATIONS:Experience in table bussing..and.nbsp;

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