Conduent Associate II, Service Delivery Client Network Services in Portland, Oregon

Associate II, Service Delivery Client Network Services

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .

Purpose:

  • Responsible for managing the plan, design, and implementation of customer funded enterprise infrastructure and/or data center services. These services could include telecommunications, data network, e-mail, file and print, directory, security; and PC and server operating systems and hardware.

Scope:

General:

  • Intermediate level job with some work experience

  • Has developed knowledge and skills through formal training & applies these to complete assigned work within own area of expertise

  • Identifies problems in straightforward situations, and makes sound decisions using standard procedures

  • Works within established procedures with a moderate degree of supervision

Primary Responsibilities:

  • May perform one or more of the following:

  • Assures that network systems are running according to normal processes

  • Observes and controls the status and performance of all components of network facilities

  • Identifies, diagnoses, and resolves problems affecting network performance

  • Performs the installation, modification, testing, and servicing on all data communications network equipment

  • Determines network requirements for designing and developing hardware, software, and telecommunications solutions

  • Installs, configures, maintains, and distributes system software

  • Diagnoses and repairs problems and deploys upgrades to existing networks

  • Provides support for telephone systems

  • Installs, maintains and repairs voice, data, and video communications systems

  • Works on integration initiatives that combine telecommunications technologies with other networking systems

  • All other duties as assigned

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .

Job Service Delivery Client Network Services

Primary Location United States-Oregon-Portland

Organization ITS

Unposting Date Ongoing

Req ID: 18011150