Robert Half International Helpdesk Support in PORTLAND, Oregon

Description

If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half Technology has the Desktop Support Technician role for you. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long term temporary-to-fulltime in nature and is based in the Portland, Oregon, area.

Responsibilities

  • Rectify computer problems, and suggest appropriate action/solutions

  • Be in contact regularly and effectively with ticket submitters

  • Administer computer desktop support in accordance with established policies and procedures

  • Hardware repairs with the appropriate vendors

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities

Requirements

  • Understanding of Avaya

  • Experience with backup management

  • Active Directory experience

  • Expertise in MS Windows 10

  • PC desktop/workstations experience

  • Solid understanding of Microsoft Windows

  • 3+ years of desktop support or other related experience

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $24.00 to $28.00 per hour

Location: PORTLAND, OR

Date Posted: December 7, 2018

Employment Type: Contract to Full Time

Job Reference: 03600-0010760964

Staffing Area: Technology & IT