Cambia Health Solutions Manager, Digital Product Management in Portland, Oregon
Manager, Digital Product Management
Responsibilities & Requirements
The Manager of Digital Product Management is responsible for leading all phases of end-to end digital product management and development from ideation and assessment, through strategy execution and product launch, to ongoing monitoring of implementation tactics and results. This role combines digital domain expertise and knowledge of digital platforms and technology with business strategy and consumer insights. You will lead, grow and guide a team of Digital Product Managers to deliver a variety of digital products to those shopping for health plans and healthcare services and to our current members and employers.
This position works with business leaders and teams to evaluate product concepts and build business requirements specific to various product lines and target consumers. The role collaborates with other product teams, data science and data engineering, user experience, and operations to ensure all teams are delivering high-quality products that solve real market needs.
General Functions and Outcomes
Owns the Product Roadmap definition and execution for web and mobile solutions. Delivers best-in-class, innovative, data-driven solutions.
Leads a team that partners with other product managers, UX designers, developers to design, develop, test, track, optimize new and existing digital experiences. Provides development, training, coaching and mentoring opportunities for direct reports. Defines individual goals and objectives.
Works with business leaders to develop product assessments, business cases, product forecasts and marketing strategies in order to maintain and increase market share and respond to market-specific network, regulatory and competitive changes.
Oversees development, refinement and approval of new product concepts and leads new product design and launch. Coordinates product messaging, communications, and promotions and internal and external product training. Coordinates operational and systems changes needed to support new/changing products.
Defines measurable metrics to track success of new features and enhancements, including overall site and experience performance.
Proposes, implements, enhances process to enable/support scale and drive toward greater predictability of delivery.
Manages the design of work plans, resource requirements, and organizational strategies required to accomplish necessary analysis and decision making.
Ensures that the appropriate research and planning is performed and integrated into product strategy recommendations and execution.
Responsible for coordination of product marketing plans with Marketing team to ensure execution of messaging and promotional strategy.
Provides ongoing reporting on product performance and activity and new product development.
Establishes and maintains working relationships with internal and external sources to ensure current knowledge of marketplace dynamics and activity.
Demonstrated broad knowledge of product management principles, product planning/roadmap/ intake/prioritization, product development, strategic and operational planning, project implementation and performance monitoring.
Proven experience with consumer digital experiences, eCommerce platform technologies, data products and associated services – discovery, recommendation & personalization based on AI/machine learning, funnel conversion optimization, payment, etc.
Demonstrated project management skills including effective planning, organizing, and administration of multi-functional work responsibilities.
Demonstrated ability to communicate effectively both orally and in writing, including formal presentations and the facilitation of group planning sessions.
Excellent interpersonal and leadership skills with demonstrated ability to lead teams and build effective working relationships with individuals and groups at all levels and across the company.
Proven leadership skills and abilities including ability to plan, organize and lead the work of others, while developing department goals and objectives consistent with corporate vision and strategies.
Ability to negotiate and resolve complex and sensitive issues with diplomacy and persuasiveness.
Demonstrated ability to consistently assess business value, time-to-market, and other trade-offs to prioritize initiatives based on business / user impact and product goals.
Data–driven user center design approach to product development and management, with demonstrated ability to own products that balance and anticipate various users’ needs. Experience with hypothesis-driven development, A/B testing, and growth tactics are desired.
Experience working in agile development environment and leading / collaborating with engineers, scrum teams, UX designers.
The Manager of Digital Product Management would have a bachelor’s degree in Business Administration, Computer Science or related field with 8 years of experience in product marketing or management positions in healthcare or insurance industry or equivalent combination of education and experience. MBA preferred.
At Cambia, we advocate for transforming the health care system. You aren’t satisfied with the status quo and neither are we. We're looking for individuals who are as passionate as we are about transforming the way people experience health care. We offer a competitive salary and a generous benefits package. We are an equal opportunity employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A drug screen and background check is required.
Cambia’s portfolio of companies spans health care information technology and software development; retail health care; health insurance plans that carry the Blue Cross and Blue Shield brands; pharmacy benefit management; life, disability, dental, vision and other lines of protection; alternative solutions to health care access; and free-standing health and wellness solutions.We have nearly a century of experience in developing and providing health solutions to serve our members. We had our beginnings in the logging communities of the Pacific Northwest as innovators in helping workers afford health care. That pioneering spirit has kept us at the forefront as we build new avenues to improve access to and quality of health care for the future.
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