Massage Envy Sales & Customer Service Associate in Portland, Oregon

Front Desk Associate

Ever wanted to be on the best team on the planet? I mean, really, the best? Do you love selling products and services that make people feel their best?

Look no further. We’re Massage Envy #TeamLaszlo and we provide affordable massage therapy to cliental with the purpose of healing and wellness. We’re in need of Front Desk Superheros. One’s that love doing right by customers, answering questions and most importantly selling wellness agreements.

A day in the life of a superhero means doing a lot of different tasks, everything from doing follow up calls, to customer servicing an in-person client matter, to breaking down our wellness agreement to a new prospect. You won’t be bored and there are always opportunities to take on additional responsibilities.

Our North End Massage Envy locations (Lloyd Center, Mall205 and Clackamas) have immediate needs for superheroes who can work roughly 30 hours a week, including some nights and one weekend. Our community member base cliental has grown significantly and our clinic is open 7 days a week.

Clinic Hours:

  • Mon – Fri: Open until 10PM

  • Sat: 8AM – 6PM

  • Sun: 10AM – 6PM

Why Work with us?

  • Supplement your Peter Parker day job.

  • Paid twice a month; W2 employee

  • Get ancillary health care benefits through Colonial Life.

  • Health & Wellness benefits include discounted massages, discounted products and services and more!

  • Work for and with professionals who care about you and your well-being

Qualifications:

  • Acumen for selling

  • Social

  • Interest in health and wellness as a career

Compensation:

  • Hourly Rate + commissions.

We would love to learn about your aspirations! Apply today. Call (971) 237 7834 and ask for Sunshine Fugit. Website: https://www.teamlaszlo.com/

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

  • Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.

  • Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.

  • Driving member retention through outreach via phone and email to current members.

  • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.

  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing).

  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.

  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.

  • Great teammates who can work well with other in a fun and fast-paced environment.

  • Supporters of total body care with a general knowledge of massage and skin care services.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2018-47124

External Company URL: www.massageenvy.com

Street: 1517 NE Broadway

Post End Date: 10/12/2018