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Lumen Senior Client Strategist - Strategic Development & Technology Organization in PORTLAND, Oregon

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Client Strategist develops and executes large, strategic, business opportunities. The role will ensure that customer commercial, service and technical needs are fully supported and aligned to what Lumen can deliver as well as customer outcomes.

They will own overall opportunity strategy, solution design, commercial terms, and lead negotiations for strategic and multi- tower opportunities, interfacing directly with Sales, Success and Technical teams. The role will provide opportunity leadership to the goal of delivering maximum profitability and growth in line with company vision and values.

The Client Strategist will support assigned opportunities in a specific Enterprise market segment:

  • Accountable for the opportunity strategy, owns and drive the sales cycle including opportunity planning, win themes, contact plan & closure plan.

  • Effectively communicates with customer C-level operational, commercial and technical staff on issues related to their business requirements and to build end to end solution proposition.

  • Works as a team with Sales Account Managers, Customer Success, Sales Engineers, pre-sales Project Managers, Professional Services and Product Management, Proposal Writers, NOC/DNOC Staff, Operations, and third parties.

  • Acts as the liaison for Product Management, Architecture, NOC/DNOC, Service Delivery, Offer Management Group, Operations to solve for customer requirements and develop deliverables solutions.

  • Act as consultative, trusted advisor, balancing goals of quality, feasibility, cost-effectiveness for customers and profitability for Lumen.

  • Clarifies ambiguous requirements with clients, ensuring the solution resolves underlying customer issues.

  • Help develop and assimilate customer requirements, create solutions, assemble costs, and participate in business case analysis.

What We Look For in a Candidate

  • Minimum of 10 Years Sales Experience in the Enterprise Infrastructure Space with Direct Telecom, IT or Integrator Experience

  • Experience Leading > $1M Complex Opportunities

  • Minimum Bachelor’s Degree/Masters Desirable

  • Outstanding Interpersonal Skills

  • Outstanding Hands-On MS Office Skills -Word, Excel, Powerpoint, MS Teams

  • Comfortable Presenting to Senior Level Execs & C Level Clients

  • Comfortable Leading Cross Functional Teams

  • Excellent Problem solving skills

Requisition #: 233691

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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