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Robert Half International Technical Customer Service Representative in Portland, Oregon

Description

Robert Half OfficeTeam is on the hunt for a dynamic, tech savvy technical customer service representative with CRM/ERP experience. The perfect candidate will have advanced computer skills, exceptional communication skills, and a passion for delivering top-notch customer service. If you have an acute attention to detail and the ability to seamlessly navigate between several computer screens and software programs, then apply now!

Essential Responsibilities:

• Provide customer service over the phone, through email, and through chat

• Enter customer orders into a CRM or ERP database

• Ability to seamlessly navigate multiple computer monitors and software programs

• Coordinate with sales, production, and other departments to estimate delivery, track orders, and verify information

• Process returns and discuss warranty information

• Update and maintain client information within the database

Requirements

Requirements:

• 2+ years of customer service experience

• 1+ years of CRM or ERP experience

• Fast and accurate data entry skills

• Microsoft Word and Excel proficiency

• Strong organizational, time management, and multi-tasking abilities

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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