State of Oregon Visitation Scheduler Office Specialist 2 in Portland, Oregon

Visitation Scheduler Office Specialist 2



Visitation Scheduler Office Specialist 2


$30,084.00 - $41,928.00 Annually


Portland, OR

Job Type



Human Services-Children, Adults & Families

Job Number



11/19/2018 11:59 PM Pacific

  • Description

  • Benefits

  • Questions




The Oregon Department Of Human Services /Office of Children, Adults and Families has an opportunity for an Office Specialist 2/Visitation Coordinator to join our team in Portland.

This employment opportunity is with the Office of Children, Adults and Families. There is one permanent, full-time opening located at our Portland (NE Irving) office. This position is represented by a union.

The Department of Human Services brings together the State's principal human services agencies to serve the vision of safety, health and independence for all Oregonians. DHS has more than 8,000 employees in over 150 local and branch offices, providing direct services to more than 1 million Oregonians each year.

The DHS mission is "To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity."

This is what you will be doing:

Coordinate parent-child visitation schedules for DHS in Multnomah County. The District wide Visitation Scheduler will coordinate visitation requests from the 4 Child Welfare offices in Multnomah County by communicating with biological parents, care providers, other parties as necessary, supervisors and Social Service Specialist (SSA) to identify available times for the family to visit and scheduling potential visitation times in the SSA Outlook calendars. Other duties as assigned.

What's in it for you:

You will join a team of talented individuals charged with providing appropriate social, health care, financial and protective services to all eligible persons in the least restrictive, most cost effective, most appropriate environment.


General office environment. Occasional travel. Must have a valid driver's license or acceptable alternate means of transportation.

This is what you need to qualify:

Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR

An Associate's degree in Office Occupations or Office Technology; OR

Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

These are the requested skills we are looking for:

  • Excellent customer service skills

  • Experience with Microsoft Office Suite and data entry

  • Maintain effective, cooperative and courteous working relationships with co-workers, supervisors, the general public, clients, and providers.

  • Ability to effectively communicate information, both orally and in writing.

  • Self-motivated and be able to meet deadlines, with frequent interruptions in daily work schedule.

  • Ability to demonstrate initiative and problem resolution on an ongoing basis.

  • Must be able to give attention to detail

  • Experience working collaboratively in a team environment

  • Experience working with diverse populations

  • Experience handling and maintaining confidential information

Your answers to the supplemental questions must be reflected in the work history portion of your application. Only the candidates whose experience most closely match the qualifications and requested skills of this position will be invited to an interview.


Successful candidates for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following convictions are likely to result in being disqualified for this position: Felony Convictions, Computer theft, identify theft and fraud. CJIS Clearance is done at the conditional job offer.



The State of Oregon is implementing a new Human Resource Information System (HRIS), Workday. Workday will provide the latest technology in the areas of recruitment and retention.

Applicant E-Recruit Help and Support:

This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ's then click on Applicant Profile Maintenance.

E-Recruit technical support: or call 855-524-5627 (toll free)

Information on Veterans' Preference points:

Questions and inquiries regarding this recruitment may be directed to:

Nora Leyva-Esquivel, Workforce Recruitment Consultant


If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.

TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900 and ask the Telecommunications Assistant to connect you to 503-945-5698 (8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday).

If you need an alternate format of the application or assistance to participate in the hiring process please contact our ADA Office at,


The Oregon Department of Human Services/Oregon Health Authority is committed to affirmative action, equal employment opportunity and workplace diversity.

Core benefits

Medical, vision and dental insurance

  • Comprehensive medical, dental and vision plans for the employee and qualified family members

  • $5,000 in employee basic life insurance

Retirement benefits

  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

  • Employer paid defined benefit and defined contribution programs

**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.

Paid leaves and other benefits

  • Sick leave earned at the rate of 8 hours per a month with no maximum accumulation

  • Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments

  • 24 hours personal leave earned each fiscal year

  • Ten paid holidays a year

The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.

Optional benefits

  • Term life (employee, spouse or domestic partner, and dependents

  • Long-term and short-term disability

  • Accidental Death and Dismemberment

  • Long-term care (self and eligible family members)

  • Flexible spending accounts

  • Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.

The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.