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Providence Weight Loss Program Specialist in Portland, Oregon


Providence is calling a Weight Loss Program Specialist - Weight Loss Services Clinic (1.0 FTE, Days) to Providence Portland Medical Center in Portland, OR.

We are seeking a Weight Loss Program Specialist - Weight Loss Services that will

coordinate and execute the overall operation of the weight loss program. This role will support the entire program staff in functioning as a multi-disciplinary team.

In this position you will have the following responsibilities:

  • Enrollment process

  • Manage phone and walk-in inquiries/referrals

  • Maintain Inquiry Tracking Forms (ITF)

  • Maintain databases

  • Manage all pre- and post-orientation procedures

  • Present new patient orientations

  • Ensure that adequate clinical evaluation and physical examination appointments are available

  • Review Program

  • Financial tracking and management

  • Track and collect patient fees

  • Enter and reconcile daily financial transactions

  • Make daily bank deposits (if applicable)

  • Enforce fee and meal replacement purchase compliance

  • Generate daily, weekly, and monthly financial reports

  • Manage petty cash

  • Review and process accounts payable invoices

  • Monitor expenses

  • Monitor billing/collections/account receivable.

  • Inventory Management

  • Count and reconcile HMR meals (consistency in description of MRs) inventory (weekly)

  • Order HMR meals (weekly)

  • Maintain supplies, materials, and equipment

  • Collection and analyze patient data

  • Compile and summarize marketing and operations data (monthly)

  • Complete and review annual Program Audit

  • Review data monthly in staff meeting

  • General Operations

  • Liaison for Program

  • Organize and maintain staff and clinic schedules

  • Provide a schedule that includes: o Orientations

  • Patient groups

  • Quick Start® Calls

  • Prepare and facilitate staff and patient care meetings

  • Attend monthly call with HMR Account Manager

  • Attend HMR trainings

  • Marketing & Communication

  • Customize and implement the HMR Quarterly Marketing Plan

  • Coordinate program marketing efforts

  • Communicate and delegate marketing efforts to staff members

  • Work with facility marketing department to promote the program

  • Communicate with Health Educators to manage Patient Changes of Status

  • Communicate with medical staff to ensure proper charging of services

  • Communicate with leadership about program performance on an ongoing basis


Required qualifications for this position includes:

  • High School Diploma -OR- GED -OR- equivalent education/experience

  • Three (3) years relevant experience working with customers

  • Ability to analyze information gathered by investigation, and report findings and recommendations

  • Strong verbal communication and listening skills, and the ability to effectively build relationships with customers

Preferred qualifications for this position include:

  • Associate's Degree in related field

  • Healthcare experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: Oregon-Portland

Req ID: 279368