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Umpqua Bank Home Lending Jr. Loan Officer- Salem in Salem, Oregon


Originates residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources under the guidance of assigned mentor or Branch Manager. Builds and maintains a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities and growth for the bank that are primarily self-generated.


  • Responsible for the outside sales and origination of self-generated residential mortgages. Customarily and regularly involved in activities related to originating/selling loans away from the office.

  • Develops and executes a business development and marketing plan based on monthly and quarterly production standards under the guidance of assigned mentor or Branch Manager. Works to constantly improve performance and exceed minimum monthly standards as set forth in the compensation schedule.

  • Conducts interviews with prospective borrowers to analyze financial and credit data, determines customer financing objectives, advises customer on product/pricing policies and guidelines, and gathers all additional required information in order to complete an error free disclosure to the customer. Analyzes the various mortgage products available to the customer based on the information provided.

  • Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies.

  • Obtains all required documentation as required (i.e. appraisals, title reports, financial information, pulling credit), by taking complete applications, analyzing information and is accurate with supporting documentation to allow a seamless disclosure, process and approval on the loan file.

  • Maintains overall responsibility for the loan file and documentation through processing underwriting, closing, funding and post-closing by following the transaction through to its conclusion.

  • Conveys to customers and other associates the advantages of the company and various financial products the company offers through other areas of the bank.

  • Completes annual training requirements including all BVS courses before due dates and participate in any system or system related training throughout the year.

  • Comply with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act, the Truth in Lending Act (TILA), their implementing regulations (Regulations G and Z), and SAFE Act registration and renewal rules as defined by the bank.

  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities -- knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

  • Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

  • Takes personal initiative and is a positive example for others to emulate.

  • Embraces our vision to become "The World's Greatest Bank."

  • May perform other duties as assigned.



  • Requires a bachelor's degree in business, finance, or equivalent work experience.

  • Prior knowledge or work experience in the home lending industry, including loan processing, underwriting, closing and funding preferred.

  • Previous sales experience with a bank, mortgage division, or financial institution preferred or sales experience with a demonstrated potential to transfer skills to mortgage origination.

  • Demonstrated ability to develop new and sustainable referral sources and generate leads.

  • Excellent analytical and problem-solving skills.

  • Experience collecting and analyzing borrower income and negotiating skills.

  • Excellent written and verbal communication.

  • Ability to organize and prioritize, manage and perform multiple tasks.

  • Detail-oriented and able to meet strict deadlines.

  • Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.

  • Proficiency with personal computers and related software packages such as Word and Excel.

  • Must be registered as a MLO as per the S.A.F.E. Act requirements.


  • This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note: Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee's assessment of the consumer's financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements.

  • This position is authorized to act as a Bank Closed-End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed-end transactions, and thus subject to specific Truth-in-Lending Act and Regulation Z Loan Originator requirements.


  • Work involves sitting, occasional walking, and lifting up to 10 pounds.

  • Requires close visual acuity.

  • Normal office environment.

  • Requires regular travel away from the office.

Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.