Verint Systems, Inc. Partner Solutions Director in Salem, Oregon
Partner Solutions Director
Location US-Remote (United States)
Job ID 15318
Overview of Job Function
The Partner Offer Director will ensure that Verint Offers (including products and services) are partner ready and partner friendly. This will include collaboration with the GTM team across the Verint portfolio to ensure all elements of the Partner Offer are well defined and documented. The Director will also work with Partner Development Manager across all regions to ensure partners are enabled on the Verint Offers based on their specific circumstances and needs.
Principal Duties and Essential Responsibilities
Have a thorough understanding of Verint’s ever-evolving cloud product lines and their impact on our partners, their customers and the market.Keep up to date on changes, roadmaps, newly acquired products, and business goals/strategies and ensure Partner Offer Documentation strategy and execution furthers the business goals.
Build relationships and identify stakeholders across the Verint organization relating to the assigned portfolio of products and service offers.Ensure consistent education across those stakeholders as Partner Offers evolve.
Working cross-functionally within Verint product teams, build Cloud Partner Offers for each relevant product/service for your assigned portfolio.Ensure that offers are updated as solutions evolve; present Partner Offers to target partners in coordination with the broader partner teams
Work with relevant Verint teams to develop partner-facing value propositions, positioning and messaging for your assigned service offers/products
Work with Verint Cloud Partners to customize each Partner Offer to fit the Partner’s go to market model.Coordinate with the Verint Alliances, Channel, Support, Professional Service and other relevant teams inside Verint to align teams on the Partner’s go to market plans, and the impact on Verint organizations.
Contribute to cross-functional process of prioritization, by utilizing and sharing partner data to make recommendations.
Contribute to the Partner Scorecard as a key data point identifying the partner readiness to deliver Verint solutions.
Identify common problems/challenges/processes within Verint that we can share across portfolios, and work with Verint teams to build requirements and use cases to support
Demonstrate strong product management discipline, adherence to defined processes and continuously looking for opportunities to introduce efficiencies.
Bachelor’s degree or equivalent work experience
12+ years of Product Management experience for enterprise software company.
Experience working in a SaaS enterprise software organization.
Proven ability to work effectively across a highly matrixed organization.
Ability to build and maintain successful external/partner/customer relationships.
Experience creating product offering strategies and operationalizing those, including creating and tracking metrics to determine effectiveness.
Excellent communication and coordination skills
Able to travel 25% of the time
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
The ability to obtain the necessary credit line required to travel
Partner Management or experience working to deliver partner solutions
Experience in Product Marketing
Experience building or delivering technology to Contact Center industry
Experience working with and assisting channel partners highly desired
As an equal opportunity employer, Verint Systems Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
Verint Systems, Inc.
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