Avalon Health Care Group Central Admissions Coordinator in Springfield, Oregon
Avalon Health Care Management, Inc. is seeking an enthusiastic Central Admissions Coordinator to join our team!
Manage the inquiry and admission process for all Avalon facilities in Central Admissions and provide customers with facility-related information via digital and phone conversations, and follow-up. Coordinate and implement effective communication with facilities regarding admissions.
Respond to inquiry calls from hospital discharge planners, families, and other referral sources. Manage the admission process by maintaining updated bed availability and facility services information for all facilities in central admissions at all times. Manage the inquiry process professionally, timely and with appropriate follow-up. Effectively manage occupancy levels and census/premium mix enhancement.
Alert appropriate department heads and building staff of projected admissions.Utilize bed management principles. Maintain a close working relationship with the Director of Community Relations to assure appropriate and efficient decisions about prospective admissions. Recommend admission decisions.. When admissions determinations are made, communicate with appropriate facility about appropriate room and bed selection.
Ensure appropriate admission papers and signatures are obtained from residents or responsible parties prior to admission. Communicate special needs of new admits to appropriate facility to ensure a smooth transition. Schedule transportation and order appropriate DME.
Maintain a working knowledge of Federal and state regulations and reimbursement (Managed Care, Medicare and Medicaid). Provide assistance with new employee orientations on these topics and the admission process. Maintain a strong working knowledge of managed care referral process.
Monitor inquiry, admission, and census trends as a part of quality improvement process. Prepare the Monthly Inquiry Summary Report, an inquiry log and other reports as required. Monitor all active and inactive inquiries.
Maintain a database of medical contracts/community resources along with a knowledge of industry trends and legislative/regulatory issues and communicate this information to facility staff and community contacts.
Comply with, support and enforce Company policies involving all and regulations regarding residents’ rights; promote positive relationships with residents, visitors and regulators, to include presenting a professional appearance.
Bachelor’s Degree in Business/Communications or related field preferred, OR
Two (2) years equivalent experience in a sales/marketing position or Director of Admissions position in lieu of degree.
Previous health care community relations experience preferred.
Strong organizational skills required
Knowledge of, or ability to learn, reimbursement program from payor sources. required
Basic understanding of computer technology, including email use, required.
Must have proven skills in working independently, self-motivated and goal directed.
Formal sales training, adult training, and team building skills preferred.
Must relate professionally to all Avalon employees.
Ability to communicate effectively, both orally and in written form, required.
Ability to establish and maintain working relationships with multiple and varied people and organizations.
Ability to be creative.
Ability to work flexible hours, as admission responsibilities may dictate.
Avalon Healthcare Management, Inc. is an equal employment opportunity employer (EEO) committed to hiring a diverse workforce and sustaining an inclusive culture. Avalon Healthcare Management, Inc. does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status or any other status protected under federal, state, or local laws.
Avalon Healthcare Management, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Avalon is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Brenna Monsen, 801-596-8844, firstname.lastname@example.org.
Requisition ID: 2019-6765
External Company Name: Avalon Health Care Group
External Company URL: https://www.avalonhealthcare.com/
Street: 1077 Gateway Loop