Robert Half International Customer Service Representative in SPRINGFIELD, Oregon

Description

Are you an experienced Customer Service Representative looking to grow your career? OfficeTeam has partnered with a well-respected Health Insurance company in need of a temporary Customer Service Representative. Use your talents in building relationships and database management to help their members and build a professional network in a thriving and growing industry. In this role, you will answer incoming calls, review applications and request missing information from members, audit and review new policies and pertinent document, generate correspondence, and investigate and resolve enrollment disputes. if you have a background that would make you successful in this role apply online www.officeteam.com or email your resume to [email protected] to be considered immediately.

Requirements

  • Strong customer service and office administrative skills

  • 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Ability to interact effectively with internal and external partners and clients/customers

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Proven computer skills

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Excellent verbal, written, and social skills

  • Good understanding of 10 Key Accounting

  • Experience with numeric data entry

  • Background working with Numeric 8,001 - 10,000 KPH

  • General familiarity with records maintenance

  • Strong familiarity with alphanumeric data entry

  • Report generation experience highly valued

  • Comprehension of customer service

  • Adeptness in proofreading

  • Earlier work involving typing over 60 words per minute

  • Microsoft Excel experience

  • Previous experience working with Alpha 8,001 - 10,000 kph

  • Comprehensive knowledge of Microsoft Word

  • Demonstrated knowledge of email

  • Numeric over 10,000 KPH experience

  • Practical knowledge of internet

  • Customer service experience experience highly preferred

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $13.00 to $13.00 per hour

Location: SPRINGFIELD, OR

Date Posted: December 7, 2018

Employment Type: Temporary

Job Reference: 03610-0010760860

Staffing Area: Office & Administrative