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Reddaway Claims Examiner in Tualatin, Oregon

JOB SUMMARY

Responsible for a variety of cargo claims with a defined loss potential. Claims are evaluated and decision making is structured and objective according to company policy.

ESSENTIAL DUTIES AND RESPONSIBILITES

  1. Investigate claims filed by customers, shippers, third parties and other carriers for freight loss or damage in an effort to bring timely resolution within the allowed guidelines and company policy.

  2. Examine claim form and other records to determine carrier liability, and measure of damage.

  3. Correspond by written or oral communications with claimant, terminals, and other carriers.

  4. Prepare written correspondence inclusive of reports, claim trends, or excessive claim payments to Claims Manager.

  5. Maintain and manage on ongoing caseload of claims plus other duties as communicated to you.

MINIMUM REQUIREMENTS

  1. High School Education or equivalent.

  2. Preferred skills include a background in business or transportation.

  3. Effective verbal, written and interpersonal communications skills in a professional manner.

  4. Ability to process documents in a numbered filing system.

  5. Ability to communicate with internal and external customers effectively.

  6. Ability to work well under pressure.

  7. Apply principles of legal thinking to define problems, collect data, establish facts and draw valid conclusions.

  8. Interpret a variety of policy and procedural instructions in decision making.

PREFERRED QUALIFICATIONS

  1. Experience in the transportation industry.

YRC Worldwide, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer

Title: Claims Examiner

Location: OR-Tualatin

Requisition ID: 20009X

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